Monday, November 30, 2009

10 Promising Free Web Analytics Tools

Web analytics is the process of gathering and analyzing your web content’s data in order to glean meaningful information about how your site is being utilized by your users. There are plenty of Web analytics applications out there, and you probably already know the big guns such as Google Analytics, Crazy Egg, and remote-site services such as Alexa and Compete.

We go off the trodden path and explore a few lesser-known Web analytics options. In this article, you’ll find 10 excellent and free tools and applications to help you gather and analyze data about your web content.

1. Piwik


Piwik - screen shot.

Go to Live Demonstration of Piwik.

Piwik is an open-source Web analytics application developed using PHP and MySQL. It has a "plugins" system that allows for utmost extensibility and customization. Install only the plugins you need or go overboard and install them all – the choice is up to you. The plugins system, as you can imagine, also opens up possibilities for you to create your own custom extensions. This thing’s lightweight – the download’s only 1.9MB.

2. FireStats


FireStats - screen shot.

Go to Live Demonstration of FireStats.

FireStats is a simple and straight-forward Web analytics application written in PHP/MySQL. It supports numerous platforms and set-ups including C# sites, Django sites, Drupal, Joomla!, WordPress, and several others. Are you a resourceful developer who needs moar cowbell? FireStats has an excellent API that will assist you in creating your own custom apps or publishing platform components (imagine: displaying the top 10 most downloaded files in your WordPress site) based on your FireStats data.

3. Snoop


Snoop - screen shot.


Snoop is a desktop-based application that runs on the Mac OS X and Windows XP/Vista platforms. It sits nicely on your system status bar/system tray, notifying you with audible sounds whenever something happens. Another outstanding Snoop feature is the Name Tags option which allows you to "tag" visitors for easier identification. So when Joe over at the accounting department visits your site, you’ll instantly know.


4. Yahoo! Web Analytics


Yahoo! Web Analytics - screen shot.


Yahoo! Web analytics is Yahoo!’s alternative to the dominant Google Analytics. It’s an enterprise-level, robust web-based third-party solution which makes accessing data easy especially for multiple-user groups. It’s got all the things you’d expect from a comprehensive Web analytics tool such as pretty graphs, custom-designed (and printable) reports, and real-time data tracking.


5. BBClone


BBClone - screen shot.

Go to Live Demonstration of BBClone.


If you’re looking for a simple, server-side web application that doesn’t rely on third-party services to monitor your data, check out BBClone – a PHP-based server application that gives you a detailed overview of website traffic and visitor data. It supports language localization for 32 languages like English, Chinese, German, and Japanese. It easily integrates with popular publishing platforms like Drupal, WordPress, and Textpattern. Since it’s logfile-based, it doesn’t require you to use a server-side relational database.


6. Woopra


Woopra - screen shot.


Woopra is a Web analytics application written in Java. It’s split into two parts which includes a desktop application for data analysis/exploration and a web service to monitor website statistics. Woopra has a robust user interface, an intuitive management system that allows you to run it on multiple sites and domains, and even a chat feature so that you can gather non-numerical information by talking to your site users. Woopra is currently in beta and requires you to request for a private beta registration.


7. JAWStats


JAWStats - screen shot.


JAWStats is a server-based Web analytics application that runs with the popular AWStats (in fact, if you’re on a shared hosting plan – AWStats is probably already installed). JAWStats does two things to extend AWStats – it improves performance by reducing server resource usage and improves the user interface a little bit. With that said, you can’t go wrong with just using AWStats either if you’re happy with it.


8. 4Q


4Q - screen shot.


A large part of Web analytics deals with number-crunching and numerical data. Raw numbers tells only part of the story and it’s often helpful to perform analytics by way of interacting with actual users. 4Q developer Avinash Kaushik puts it perfectly when he said: "Web analytics is good at the ‘What’. It is not good at the ‘Why’".4Q is a simple surveying application focused on improving your traditional numerical Web analytics by supplementing it with actual user feedback. Check out this YouTube video on how easy it is to set up 4Q.


9. MochiBot


MochiBot - screen shot.


MochiBot is a free Web analytics/tracking tool especially designed for Flash assets. With MochiBot, you can see who’s sharing your Flash content, how many times people view your content, as well as helping you track where your Flash content is to prevent piracy and content theft. Installing MochiBot is a breeze; you simply copy a few lines of ActionScript code in the .FLA files you want to monitor.


10. Grape Web Statistics


Grape Web Statistics - screen shot.Go to Live Demonstration of Grape Web Statistics.


Grape Web Statistics is a simple, open-source application geared towards web developers. It has a clean and usable interface and has an Extensions API to extend and customize your installation. It uses PHP for the backend and you can run it on any operating system that runs PHP.


Let’s talk about it.


What Web analytics software do you use, and why? Do you have any extensive experience in using any of the above application? Share it with all of us in the comments!


Source: 10 Promising Free Web Analytics Tools

Friday, November 27, 2009

Web Analytics: Google vs. Yahoo

Google Analytics & Yahoo Web Analytics Comparison


The last 12 months have seen the Google Analytics (GA) product evolve into a serious contender for a do-it-all product for most businesses, a period that has also seen Yahoo! get serious with analytics through the purchase of the not-so-well-know European product called Indextools - the decision by Yahoo! to make the Indextools product free with a rebrand into Yahoo Web Analytics (YWA) has turned the free market into a rich, dynamic, competitive space that’s seeing incredible product innovation.

Insightr Consulting are certified in Google Analytics through the Individual Certification programme as well as being a pioneer member of the Yahoo Web Analytics Consultant Network (YWACN). Our clients use a mixture of Google Analytics, Omniture Site Catalyst and Yahoo Web Analytics, with the majority of new businesses adopting either GA or YWA. In Singapore where we are based (and indeed across Asia) budgets for analytics are not as formalised as they are in markets like the US and Europe, so free tools are very popular here.

This article is the outcome of over 5 weeks work carrying out a feature by feature comparison of the Google Analytics and Yahoo Web Analytics products - a project that required a large overhaul after Google announced new features on the 20th October (more examples of the product innovation we’re seeing). Yahoo Web Analytics is still a largely unknown product to business and analysts alike as the product is only available through the YWACN or via Yahoo! advertising sales teams - this comparison should give you a pretty good feel for what you’re missing.

As our friends at Yahoo would say, this is perhaps an unfair comparison - as Indextools always liked to think of the old product as 80% of Omniture at 10% of the price. They weren’t wrong. In fact as an Omniture Site Catalyst user for over 7 years (how many of you can recall SC7?) the Yahoo offering is in many ways more powerful than Site Catalyst; especially when it comes to ‘advanced’ features such as segmentation which for Site Catalyst are only available with an additional “Discover on Demand” license.

Some of you will disagree with our analysis, and particularly with our scoring system - we’re hoping that the comparison is a thought starter and something that will lead to your consideration of the YWA product as a tool worth considering. We feel the scores are fair based on our usage of products and the way our clients will use them.

So, here’s the presentation - it’s best if you view it in full screen otherwise the screenshots will be too small. We apologise for the low quality of some of the screenshots - this was required to keep the file size down. It’s also a long document, over 50 pages - but that’s because both of these tools are powerful and are feature packed! We hope you enjoy it and get value from our work:


If you like the look of Yahoo Web Analytics, and in light of the fact that you’ll need to go through a Yahoo! consultant to get access we’re offering a Google Analytics to Yahoo Web Analytics migration package for a fixed US$2,500 project cost. Here’s what we’re offering:

Wednesday, November 25, 2009

Create a Facebook Page for Your Business

Create a Facebook Page for Your Business

The social networking site Facebook is used by more than 150,000,000 million people to share personal information with friends online. With those kinds of numbers, you knew it would be belong until businesses saw the potential. If you're looking to tap the marketing potential of Facebook, you can create free Facebook Business pages—leveraging Facebook business options can provide a new channel for you to interact with your customers At the same time these pages, called Public Profiles, can also help you acquire new customers as your Facebook fans spread the word about your business to their friends.

Getting Started: Get your Business on Facebook

To get started, you need to visit the Facebook Advertising page. Here you will find tabs to access the following business options:

  1. Advertising: Businesses use this tab to create advertisements that will run on Facebook pages
  2. Pages: Businesses use Pages to create a presence on Facebook that will let others join your page as a fan
  3. Connect: Facebook connect lets users seamlessly connect their Facebook account and information to your site.
  4. Facebook Share: Design a button for your site to make joining your Facebook Public profile easy for your customers

How to Publish a Facebook Business Page

The best way to start is with creating a Page for your business. Those who have created a personal Facebook profile will find the process pretty simple, but the step-by-step form pages will also make creating a Business Page painless for those new to Facebook.

You will need to have basic business information ready before creating the page -- decide on a page name and find any images you want to upload. Remember that your company logo is best for the profile picture. When you create the page you will need to include a description of your Web site, product, brand or company.

With this information handy, simply choose one of three categories for your business: Local Business (and the industry), Brand or Product, or choose if this will be a Page for a public band, artist or other public figure. Once you select a category you are required to enter the business name. When you submit this information you will then see a Business Page that shares some resemblance to personal profile pages on Facebook.

On a side note, Facebook completed implementing changes to the Facebook business pages that will make the page look exactly user profiles

In Step 2, you'll want to upload your business logo, provide information about your business, contact information, hour of operation (if you have a retail or local office), and a general description that describes your business. As you add more details about your business you can view the changes live on the page you are creating. This is all you need to publish a basic Business Page on Facebook.

Customize Applications and Business Details

On your Facebook Business Page you will see applications that you can include on the page you have just created. When viewing your Business Page, there is an Edit Page link on the top right. Here you can customize all options from a single admin screen.

In the previous step we took care of the profile picture, basic and detailed information boxes. Now, you will need to customize the applications that you want to use. Each Application has a small edit option by the title, letting you remove any of the available applications or customize the application to your liking.

The basic Facebook Applications for Business pages:

  • Discussion Boards: Enable your fans to get their ideas out into the open. Discussion boards let you know exactly what your fans and customers think and want.

  • Events: Organize gatherings or let people know about your upcoming business events.
  • Information: Manage settings for the Information application.
  • Notes: Share your business news or engage your fans through written entries.
  • Photos: Upload photos to your page and allow your fans to share photos on your page also.
  • Reviews: Fans and customers can leave honest opinions about your business.
  • Video: A high-quality video platform for pages on Facebook.
  • Wall: The Wall is an open forum for your fans or friends to leave comments, thoughts, and ideas about you on your Page or Profile.

The last option you will need to use is the Settings area. This is where you edit country restrictions, place age restrictions and change the published status of your business page. When you are happy with the way your Business page looks, you click the Publish this page link.

Tracking and Gathering Business Page Fans

Within 48 hours of publishing your page, you'll be able to access 'Insights', which is Facebook collected data about how your business page is being used. Here you can track pageviews, number of fans, removed fans, wall posts, discussion topics, reviews, photo views, and more.

After you have successfully created a Business Page you can link to it from your own Web site, e-mail campaigns, or encourage your own personal Facebook friends to become a fan of your page. Remember, when a personal friend becomes a new fan, that message is displayed as a notification to all of your friend's friends. Similar to word-of-mouth marketing, this is a great way to bring Facebook users to your new Business page.

This article originally appeared on EcommerceGuide.com. You can read the full article, which includes details on Facebook Advertising, here.

Friday, November 20, 2009

Google Ad Planner: right audience for your campaigns

In our ongoing effort to give you in-depth data for your media plan, we've released a number of Google Ad Planner enhancements that provide a more granular view of where your audience can be found.

Subdomain data
We've added subdomain data to Google Ad Planner to give you a more detailed view of sites. This information can help you refine your media plan by providing more information about specific pages.

With subdomain data, you can search for subdomains; view the top subdomains based on total domain traffic for a site; view traffic, demographics and other data for the subdomain itself; and add subdomains to your media plan. Learn how to search for subdomains.

Ad placements
Ad placements are specific sections on a website where advertising can be purchased, such as the middle right section of a page.

Google Ad Planner now offers ad placement data so that you can make better informed decisions about where to target your ads. You can review placement data for sites in the Google Content Network, and beta test publishers using Google Ad Manager. Additional placement data is coming soon. Learn how to search for ad placements in Google Ad Planner.

Reach and relevance at a glance
With our new interactive graph, you can easily see which sites in your plan provide the best reach and relevance. In its default setting, the graph will compare sites in your search results by audience reach and composition index. Sites with the most reach will appear in the top-left quadrant. Sites with the most relevance will appear in the bottom-right quadrant. Sites near the top-right quadrant will have the best combination of both reach and relevance. You can customize the graph to visualize and compare sites in a variety of ways.


In the example above, a graph of sites reaching seniors age 65 or older shows that newsmax.com has the best relevance, facebook.com has the best reach, and nytimes.com has a mix of both.

More detailed publisher data
Publishers and site owners can now use Google Ad Planner to share additional Google Analytics data points such as page views, unique visitors, total visits, average visits per visitor, and average time on site. As a result, you can feel even more confident in the accuracy of Ad Planner data, and make better informed decisions about the sites you include in your media plan.

Google Ad Planner

If you're a media planner at an ad agency, you know that planning an online display buy can be challenging, particularly in scaling your campaign's reach while keeping it relevant for your target audience. Plus, how do you keep track of the millions of sites out there that might be just right for your campaign?

To make your life easier, we're introducing Google Ad Planner, a research and media planning tool that connects advertisers and publishers. When using Google Ad Planner, simply enter demographics and sites associated with your target audience, and the tool will return information about sites (both on and off the Google content network) that your audience is likely to visit. You can drill down further to get more detail like demographics and related searches for a particular site, or you can get aggregate statistics for the sites you've added to your media plan.

While Google Trends for Websites, announced last week, is designed for all users, Google Ad Planner is designed with media planners in mind. Using Google Ad Planner, you can quickly create media plans and export to a .csv file, which can be opened in most spreadsheet applications. Or, you can export to DoubleClick's MediaVisor, which helps you manage all your other media planning, buying and campaign management activities.





We hope you'll find this tool useful and discover many relevant sites--small and large--that would otherwise be hard to find. As Ad Planner is a new product, it's currently available by invitation only. If you're interested in trying it out, you can apply here.

Wednesday, November 11, 2009

Advanced Filtering in Google Analytics

Advanced Filtering in Google Analytics simplifies narrowing down data in the reports table by allowing threshold filters to be created. Instead of creating standard profile filters or weeding through rows and rows of data, Advanced Filters can be created on the fly for any report.

Here is another in-depth look at one of our recently announced new features: Advanced Filters (or Advanced Table Filters), written by the excellent team at LunaMetrics, a Google Analytics Authorized Consultant.

For the daily user, Advanced Filters may be the most useful new feature of the bundle of new features, in terms of streamlining your actual process once you access a report and are actively doing analysis. They are found at the bottom of the table in any report. As a habitual poweruser, I've been clamoring for it for years, and it has made my process so much simpler. It's the equivalent of replacing a screwdriver with a powerdrill.

You no longer need to export your data to slice and dice it to see your desired subsets. Now, you can set a filter while looking at a certain report to get the information you want, without having to exit and create a filter or advanced segment. Within seconds, you can whittle down a massive data table to look at a subset that is important to you.

One example already given in this tutorial video is to show just the keywords that have a low bounce rate (less than 30%) and that referred at least 25 visits. Right away, you've found high value and high traffic keywords. We're using this feature almost every time we look at a data table in a report. It makes you feel much more command over your data.


Here are three more interesting uses of the new Advanced Table Filtering:


Looking for specific non-branded keywords

Sometimes, it helps to see keywords that contain a certain word or phrase, but exclude the brand name. Taking a company called DeLallo Italian Foods, for example. If I wanted to see all the keywords that contain the word Italian food but exclude the brand name DeLallo, I could easily use the advanced filters for this. Previously, I would have done this using regular expressions in the filter:

Filter Keyword: containing ^(?=.*italian food)(?!.*(delallo)).*

No more! Now, we don't need to do this! Now, it is so easy with the advanced filters. Just filter for Keyword containing Italian food and excluding DeLallo.

And presto! Your report is updated. And, at any time, you can edit this filter to further refine it, or delete it altogether.


Landing Pages, Sorted by Bounce Rate


Has this ever happened to you - you're looking at your Top Landing Pages report, and you sort by bounce rate, only to have a bunch of pages with 1 entrance clogging the top of the report? With advanced filters, you can filter out those pages with a low number of entrances to get a better look at which landing pages with significant traffic have a high bounce rate. All you have to do is filter by Entrances greater than 50 (or whatever threshhold floats your bounce-rate-boat).


Top Content, Sorted by $ Index


Another similar use for sites with e-commerce or a goal value enabled is when you're looking at the Top Content report, sorted by $ Index. What you're trying to find are the pages that have the highest value - those that are viewed during a visit that results in a conversion. Again, it's common to get a lot of pages at the top that have a low number of pageviews.


First, it helps to filter out those pages that have a low number of pageviews. But once you do that, you'll likely see the pages with the highest $ Index are pages of your shopping cart or checkout process. We can filter out these pages with the advanced filters too - just add a new condition below your first filter that excludes pages that contain the word cart (or checkout, etc.) in the URL.


These three examples give you a taste of Advanced Table Filtering for your analytics, but they just scratch the surface. Once you explore your own analytics, I’m sure you’ll find many more uses of this flexible and powerful new feature. You'll really notice it's use when you find you're happily lingering for 5 extra minutes, using this new interface feature to easily gain insights and ask questions that would've taken you an hour before and possibly a data export. Pure wizardry. :)

Courtesy: Google Analytics

Tuesday, November 10, 2009

Free Google Analytics API Dashboard Application

Free Google Analytics API Dashboard Application

If you manage many Google Analytics profiles, it can be difficult to stay on top of all your top line metrics across accounts -until now. Trakkboard is a free, easy to use desktop application that allows analysts to create dashboards that pull data across different Google Analytics logins and different Google Analytics profiles to display top level metrics all within the same view.



This application was built using the Google Analytics API by our friends in Germany, Trakken GmbH and is available in English, German and Spanish. Once downloaded, you can add multiple Google Accounts, select Google Analytics Accounts and profiles, then choose from any of the pre-canned report widgets. The report widget will then appear on the dashboard. This process can be repeated with other Google Analytics Accounts, Profiles, and Widgets - and your customized dashboard is ready to use.



What's really nice is each report widget can be configured to automatically fetch new data from the API at a regular interval, for example, every hour. This dramatically reduces the time it takes to see top level metrics across all your accounts.

Some of the other available features include:

  • 15 different report widgets available
  • Top/flop keywords widget (movers & shakers)
  • Drag-drop and resize report widgets
  • Update all widgets at the same time
  • Update individual widgets at set intervals
  • Use tabs for more dashboards
  • Resize report widgets
  • Notes widgets for comments
  • Add up to two Google Account Email addresses
  • FAQ Center available in English, Spanish, German

We continue to be impressed by the new solutions developers are bringing to market by leveraging the Google Analytics Platform. If you have developed a useful new tool or integration on top of Google Analytics, drop us an email at analytics-api@google.com. If it's innovative and useful we'll highlight it to our readers on this blog.

Wednesday, November 4, 2009

MSN Dramatically Improved Redesign


Microsoft has introduced a dramatic new look and feel for the MSN portal. The redesign simplifies and cleans up most elements on the site. Among other things, it makes video more central, incorporates Facebook and Twitter, creates a dedicated new local area and emphasizes search.

MSN, which Microsoft says now has 600 million users globally (which would make it larger than Yahoo), is a huge asset for a number of reasons, not the least of which is the fact that it drives roughly 45% of Bing’s queries. Even a cursory look at the old and new MSN homepages reveals the superiority of the new design:

Picture 44

After users log in and grant access to their Twitter and Facebook accounts, the activity streams of both sites appear in the lower right of the MSN homepage (the blank area above):


The new local edition does a nice job of aggregating a range of local content (e.g., restaurants and entertainment, news, film, traffic, gas prices, etc.) and presenting it in a direct and accessible manner, with maps and local search functionality as well.

Picture 48

Picture 49

Microsoft told me that the redesign was prompted by user feedback and a growing internal sense that the old design was cluttered and had grown stale. When I met with Microsoft we also discussed and compared the Yahoo homepage redesign of several months ago. The most prominent feature of the Yahoo homepage redesign is the left column of widgets or apps, which ask users to select and personalize the page accordingly.


Microsoft expressed skepticism that lots of people will in fact get involved with a high degree of explicit personalization like this. There will, however, be personalization on MSN but it will not be as obvious to end users as the personalization elements on the Yahoo site. Microsoft will be offering “smart headlines” based on user location, behavior and demographic segment.


The new MSN will roll out globally over the next several months. Interestingly the look of the MSN portal may be slightly different country to country, depending on variables unique to each local market. Microsoft also says that it will bring the new MSN experience to mobile devices as well.


I haven’t systematically gone through every link and page in the new MSN site but from what I’ve been able to look at, it’s a big improvement over the former design.


If Microsoft enjoys success with the new MSN site it’s likely to directly benefit Bing. Previously many users were reportedly abandoning MSN for Google to conduct search queries. That’s probably less likely to happen now. But we’ll see what transpires over the next month or two. Regardless the new design makes MSN a much better place to visit.


Portal Drives Nearly 50% Of Bing Queries

Tuesday, November 3, 2009

Google Adds “Page Preview” To Search Options

Google Operating System noticed Google has added a new search option named “page preview.” If you go to Google, search on something and click on “show options,” you can then look towards the button on the left hand side and click on “page previews.” For example, here is a view of a search for apple with page preview selected.

Google added a new option to the web search toolbelt: page previews. If you click on "Show options" and select "Page previews" after performing a search, Google will show a longer snippet and a thumbnail for each search result.

Google's thumbnails include a small part of the page, so they aren't always helpful. Another issue is that all the thumbnails from a search results pages are merged and the resulting image doesn't load instantly.



As you can see, Google adds thumbnails of the page directly on the search results.

Page previews is nothing new to search, Ask.com did it with binoculars and there are many Firefox add-ons that add page previews to the Google search results.