SEO Value Pyramid & Time Line

SEO Value Pyramid & Time Line

Doodling to explain the SEO Value Process to a new batch of SEO students, and we came up with the following SEO Pyramid. I thought of sharing this as it will be a useful “Guide” for SEO enthusiasts to better understand the SEO process, SEO value and SEO timelines.

SEO Expert Services - Week 1

1. Keyword Discovery and Analysis. This is the foundation of any successful SEO campaign, so it’s important to get the “winning” keywords for your business, services and products in the beginning itself. This process generally takes 4 to 5 days, and there are many useful free and paid tools to help you do that. Keep in mind; finding the right keywords is all about researching statistical, analytical and forecast data for keyword usage, history and competition over time, in specific geographies.
2. On-page Optimization. The KISS (Keep it Simple ……) concept works great here. Keep in mind that each well optimized page can be a source of traffic and conversions for your website. I would suggest focusing each page on 1 to 2 related keywords only, with modifiers like location, industry, long tails and mis-spellings, included in Meta tags and the content of that page. If you have a CMS driven site, then ensure your CMS allows facility of giving unique title, description and keyword tag for each page, and that your dynamic URL’s are short and SEO friendly.
3. Google local, Maps, and Yahoo local. This not only helps the search engine identify the location (for geo targeting) of your business, it also puts your business on the local map for anyone searching for products and services you could offer. Local listings are displayed on the top of the SERP (search engine result pages), and many people want to do business with someone who is close by (types of businesses where service and personal contact is crucial) can reach your website almost immediately.
4. Corporate Blog. This is going to become your most valuable asset to power up your keywords/ website and share valuable content with your visitors. You will be using the blog to post new articles, How To’s, testimonials, reviews, press releases, case studies, videos, photographs, PPT presentations and more. Both WordPress and Blogger offer free hosting platform - so get cracking.
5. Analytics and Webmaster Tools. These tools will help you monitor the visitors to your site, visitor trends and demographics, entry/ exit pages, traffic sources, track conversions, performance of keywords, submit site maps, check on links and broken/bad links and a lot more.

SEO Expert Services - Week 2

1. Web Directory Submissions. These are the easiest links you can acquire, and there are many relevant, regional and niche web directories where you could submit your listing. Avoid directories that are not relevant to your business, products and services, though global directories should be included in the category your business fits under. There are many paid directories as well (Yahoo Dir, Business.com etc) which are great links to have, but I would be selective not to use up the clients budget in this activity, as it can be well spent in other places.
2. Social Bookmarking. Great way to promote your content across user communities like Digg, Mixx, Stumble Upon etc . The trick is to get other users (or your network) to up vote, thumbs up, review or comment on your content. This makes the link you are building permanent, and leads to more traffic as users generally opt to check links (and vote up links) that already has many votes. They key to social enlightenment is participation!
3. Press Release. Getting back good links to your website from the press releases syndications, a journalist may chance upon you story and make a National release out of it. Though ensure you have a worthy story first!
4. Power up pages. This is an easy way to power up the existing pages of your website. Take each page link and post across relevant social bookmarking sites, and get a few users to up vote, thumbs up, review, or comment on your content. Don’t try and bookmark all your pages in one day, but rather just 3 to 4 links a week. You don’t want the social sites to blacklist you for spamming. Tip: Don’t use social bookmarking sites for just link building purposes. Get involved in the community, make friends, help them, and ask them to help you.

SEO Expert Services - Week 3

1. Weekly Content Strategy. Each week you can create unique and useful content focused around the keywords you are targeting for that month. The types of content can vary - like articles, how to’s, FAQ’s, case studies, pictures, videos, testimonials, PPT presentations, press releases etc. This content can be posted on your corporate blog. Both your visitors and search engines will love you for this effort.
2. Weekly Syndication & Promotion Strategy. Each week you take the content from the blog and syndicate to select article sites, and promote across select social bookmarking sites. Get other users to participate by voting your content. Each type of content can be syndicated and promoted across relevant syndication channels.A video can be syndicated to video submission sites. A How to article, can be syndicated to “How to” sites.
3. Social Media. Sites like LinkedIn, Facebook, Twitter etc. Keep in mind social networking is about building a network of contacts (potential business) and enhancing brand communication and recall.

SEO Expert Services - Week 4

1. Website Review. Getting links from relevant blog sites will go a long way in your SEO strategy. Of course you will have to figure out that no blogger will review and link to your site because they love you. An additional tip here is to power up the external blog review pages by promoting across select social bookmarking sites and getting vote ups. Powering important external pages that link to you will in turn power your keyword pages.
2. Links from Relevant Websites. Get links from sites that are relevant to your business, products and services back to your important keyword pages. These industry links are “relevant” links and are highly valued by search engines. Tips: Avoid reciprocal linking unless it’s with very few select partners and not just for the purposes of link building. Another option, three-way link building is often tedious and filled with rejection. I would focus on “value” based link building.
3. Blog Commenting & Forums Posting. Find a few blogs and forums related to your industry. Spend time each week posting useful comments on blogs, and post/ answer queries on forums. If you cannot create value to the discussion by blogger/ forums users, then its best to avoid this strategy. Also if you plan to place links in the comments and forum posts, then make sure those links add major value to what’s being discussed, otherwise your comments, posts will not be accepted.
4. Monthly Campaigns. Each month choose one social bookmarking site from the ones you are participating in, and choose one story/article from the previous articles you have bookmarked. The objective in the campaign strategy is to get 15 or more users to vote up your content. This accomplishes two things. A chance that your story gets “hot” and as the author of the content you gain popularity.
5. Monitoring, Tracking and Reporting. Prepare weekly/monthly reports to track the links you are building. Prepare a report from Analytics each month showing progression over various metrics of conversion.

Creating a Social Media Analytics Action Plan : Part 1

Creating a Social Media Analytics Action Plan – Part 1: Defining KPIs

Last week I spoke at PubCon South on the Analytics Strategy panel on the topic of social media. This is something I’m very passionate about and during my preparation for the presentation I uncovered some scary statistics.

According to a survey conducted by BazaarVoice in 2009, on average businesses have no idea what their ROI is on any type of social media activity:

                    

Here are a few of the lowlights highlights:

• 53% of respondents are unsure about their return on Twitter
• 50% are unsure about the direct value of LinkedIn
• 50% are not sure how to measure the impact on business metrics from blogs

And yet, companies now-a-days have no problem investing thousands of dollars into social media marketing even if they have no idea if they’ll profit from it. Why have companies gotten so lazy when it comes to marketing spend?

Part of the problem is they aren’t properly analyzing their data. Social networks are giving us more and more insight into visitor and performance metrics, but most of us aren’t properly setup to find actionable insights on the campaign’s performance.

This series of posts will explain how to properly setup your social media strategy so that you can make better-informed decisions, understand your ROI and adjust your strategy according to the numbers.
Let’s get started. Before you do anything else, you need to have a clear understanding of what your goal will be and how you will measure the success of your social media strategy. In other words, we need to define KPIs.

There are a couple of guidelines you should follow when definining KPIs:

• Choose metrics that actually translate into business context (e.g. sales, new leads, customer satisfaction, customer interaction, etc.)
• Define more than just attention metrics
  (You want to look at more important metrics than just your fan/follower count)
• Define KPIs that are actionable
  (How does knowing what your retweet reach is help you adjust your Twitter strategy?)
• Create specific KPIs for each social network and specific elements of your website

 The most important guideline above is to define actionable KPIs. Obviously these types of KPIs are going to be unique to your business, but here are a few examples of what I would consider good actionable KPIs:

• Number of people in a specific location who follow your company on Twitter
• Reduction in sales cycles
• Reduction in support costs
• Increase in product reviews
• Product improvement suggestions from [specific social network]

Now that we have your KPIs established, we need to configure your analytics.Now lets walk you through that process in part 2 of Creating a Social Media Analytics Action Plan.

 Source:
Creating a Social Media Analytics Action Plan – Part 1: Defining KPIs

Types of Site Changes That Can Affect SEO

Types of Site Changes That Can Affect SEO

Organizations make many changes that they do not think will affect SEO, but they have a big impact on it. Here are some examples:

• Content areas/features/options added to the site (this could be anything from a new blog
  to a new categorization system).
• Changing the domain of your site. This can have a significant impact, and you should
  document when the switchover was made.
• Modifications to URL structures. Changes to URLs on your site will likely impact your
  rankings, so record any and all changes.
• Implementing a new CMS. This is a big one, with a very big impact. If you must change
  your CMS, make sure you do a thorough analysis of the SEO shortcomings of the new
  CMS versus the old one, and make sure you track the timing and the impact.
• New partnerships that either send links or require them (meaning your site is earning new
  links or linking out to new places).
• Changes to navigation/menu systems (moving links around on pages, creating new link
  systems, etc.).
• Any redirects, either to or from the site.
• Upticks in usage/traffic and the source (e.g., if you get mentioned in the press and receive
  an influx of traffic from it).

When you track these items, you can create an accurate storyline to help correlate causes with effects. If, for example, you’ve observed a spike in traffic from Yahoo! that started four to five days after you switched from menu links in the footer to the header, it is a likely indicator of a causal relationship.

Without such documentation it could be months before you notice the surge--and there would be no way to trace it back to the responsible modification. Your design team might later choose to switch back to footer links, your traffic may fall, and no record would exist to help you understand why. Without the lessons of history, you are doomed to repeat the same mistakes.

Factoring Time into SEO

Factoring Time into SEO

We all know that it takes time for your rankings in the SERPs to change. Although they do fluctuate frequently, long-term improvements in your SERPs rankings take time to produce.

Some time needs to pass before the Search Engines are confident you deserve increased rankings. Things that can happen during the days, weeks or months before you see some real results include:

• Increase in aggregate traffic – if more unique visitors are landing on your website, then that means there’s a bigger trend of searchers looking for you, therefore your website is more relevant, so the more traffic you have, the more you’re seen as authoritative
• Increase in links pointing to external pages linking to you – this has a snowball effect because you receive more link juice from one link linking to you when other websites are linking to the page that’s linking to you (hope that wasn’t too confusing)
• Increase in the amount of clicks from searchers – search engines have a general idea of the percentage of clicks the #1 position for a keyword should get (i.e. the #1 result should be getting 40% of clicks, while #2 should get 20% – arbitrary numbers), so when there’s an imbalance of clicks (if the #2 result starts getting 40% of clicks while the #1 result receives 20%), the results in the SERPs are re-ordered (the #2 result would be bumped up to #1 to see if it can maintain the 40% of clicks it has been receiving)
• Increase in age of domain – as your domain ages, and you continue to renew your domain for at least a few years until expiration, your website’s authoritativeness increases because it’s an older source of information
• Increase in age of backlinks – as the age of the backlinks pointing to you increase, search engines believe that your website is more authoritative because the links serve as past proof that your website is worth checking out. While search engines love fresh content, they also highly respect older content

Source: Factoring Time into SEO

5 Sure Fire Ways To Win Your SEO Clients’ Hearts

5 Sure Fire Ways To Win Your SEO Clients’ Hearts

You just snagged a deal with a client. Everything seems to flow smoothly and according to plan. You’re able to deliver the goods, but somewhere along the way, you client become restless and starts playing hardball.

And you wonder what could you be possibly doing wrong? Why is the deal running not so smoothly, where in fact you’re doing everything that you promised to do. How can you re-establish rapport with your client especially when your SEO deal is still ongoing?

Here are five easy ways of improving your relationship with SEO clients.

1. Check if you’re bringing the goods you promised

If you set a deadline to achieve first page SERPs ranking for you client’s site, check whether you have achieved it. If not and you’re already nearing the deadline, explain to your client your progress. And assure him that you’re going to achieve the agreed target.

If you think that you won’t be able to achieve the set target, explain to your clients the reason why you’re not going to meet the deadline and if possible ask for a reconsideration or extension. Then work doubly hard to make sure that you achieve the target the next time as earlier as you can.

2. Explain intangible SEO results/achievements

Use all the available analytics tools to explain to your client what your SEO work has achieved so far for the client’s website. Present site traffic trending, traffic spikes and downturns and site related statistics in the simpler terms that can be understood by your client. These results/achievements may not be fully understood by your client so much so that the client may think that you are not doing anything. So, it is of utmost important that the client understand the nature of SEO work.

3. Listen to client’s follow-up requirements

If in case your client demands some extra output from you, gladly listen and find out whether what is being asked for is achievable and within reason. Avoid replying in a negative way, unless you want to lose your client’s trust. If what the client is asking for is not achievable, explain the prerequisites to achieve it and negotiate whether the client is amenable to amending your SEO contract to reflect the changes in the client’s requirements.

4. Explain what you are doing in the simplest layman’s terms possible

We got to admit that the SEO field is full of technical jargons that only we SEO workers can understand. Hence to improve your relations with your clients, it is a must that the two of you are in the same level of understanding in terms of general knowledge about SEO terminologies.

5. Establish a personal relationship

Many people will tend to disagree with this point. And there’s nothing wrong with that since SEO is still a business endeavor and so client relationship must remain at the business level. But then, the SEO field is still an informal industry characterized by workers who go against the norms if those norms are not technically related. So there’s nothing really wrong about establishing a good relations with client. And to achieve “good client relations” that relationship may or can extend to a more personal level.

Being friendly towards another still works, no matter how old of a business trick it is.

Courtesy: Seroi

9 Tips For Ecommerce SEO's

9 Tips For Ecommerce SEO's

The below tips are especially for search engine optimizers (SEOs) actively working in the ecommerce field. Hopefully you can make use of these, and maybe even provide some tips of your own in the comments (or on your blog).

With that out of the way, let’s focus on these 9 Tasty Tips for Ecommerce SEOs, shall we?

1. Implement a recommendation engine

The king of upselling has always been Amazon.com (they don’t need any more links, so I won’t bother), a site that pretty much invented the idea of displaying recommendations during the browse and purchase processes. Recommendation engines can be extremely powerful. If you aren’t using them yet, make sure you put this on your radar for 2010 planning.

There are a few key things to remember for SEO with functionality like this, especially how the feature will be coded on the site. If it’s built on javascript, that could pose problems with search engines. While googlebot can crawl through javascript, it’s not guaranteed and certainly won’t provide the benefit of plain text links; Bing’s bot (still msnbot as far as I’m aware) and Yahoo! Slurp are also important to cater to and don’t follow javascript yet.

You’ll also want to ensure the recommendation engine is making use of definitive product URLs and not creating its own “variety” as the recommendations are generated. Depending on business requirements, you may want to build this in-house or look to a third-party solution. Either way, this is a large project requiring a lot of resources—but it’s worth it. Why? Just look at this:

A company we work with recently launched a recommendation engine and saw the following performance improvements after launch:

• Pages per visit (PPV): +20.1%
• Time on site: +2.8%
• Bounce rate: -5.9%
• Conversion rate: +4.8%

Pretty extraordinary results from adding recommendations to the site! This client is a large brand with an already healthy sales process, so your mileage may vary.

2. Add related links

With a lot of pages to work with, related linking can be huge for SEO. At the enterprise scale, SEO is really about leveraging large amounts of pages efficiently, and using that scale to advantage. Related linking accomplishes that very well, but can be an intensive feature to implement and manage (there are several third-party resources for this, including TextWise, SLI Systems, and others).

The king of related linking has always been Shopping.com, a site that was using this to advantage years before it caught on (thanks to their extremely sharp SEO at the time, Aaron Shear).

The idea behind related linking is to accomplish at least 3 major goals:

• Flatten the site, thereby making it easier for crawlers to access URLs from many different points. Think of this as opening more doors for spiders to traverse a site.
• Relate and categorize products and categories together, thereby making it easier for crawlers to understand how URLs can potentially be grouped together. Think of this as putting signs on the doors to other, possibly related, doors for spiders to follow.
• Provide human visitors with links to related products and categories, thereby aiding the navigation process.

Using related linking well can offer a huge advantage in areas beyond SEO, because users love them too! Related linking can be used alongside or separately from recommendations, and is highly recommended for ecommerce sites--especially large ones.

3. Correlate entry page to bounce rate

Here’s a great tip for SEOs working in analytics, with a hat tip to Brian Kalma who pointed me in this direction: generate search traffic reports to show you the search term alongside the corresponding entry page. You can then analyze the bounce rate of that term and page combination, and find where relevance needs to be improved.

The idea here is to ask, What organic traffic terms are bringing visitors to the wrong page? Knowing that, you can either optimize the page for relevancy, or figure out if a conversion issue is causing problems.

This is literally a gold mine of opportunity for the hard-working SEO! But it’s not something that you can accomplish over night. After you’ve created the ability for your analytics reports to generate the right data points (easier said than done), you’ll then need to analyze that data and finally begin to chip away at the large number of projects this analysis will create as outcomes.

4. Be a speed demon

Dealing with hundreds of millions (or billions) of pageviews a day is nothing out of the ordinary for enterprise sites. Ecommerce sites can get pounded with traffic, and require advanced content delivery network (CDN) solutions such as Akamai and Limelight. While these are important (actually, essential), what’s also important is ensuring your pages are loading lightning fast!

While Google in particular doesn’t use page load time as a factor in its ranking algorithms, that doesn’t mean it doesn’t impact SEO or isn’t important. Site latency can have ramifications in SEO in at least the following areas:

• Crawling efficiency. As a spider crawls the site and performs typical GET/RESPONSE requests, the content needs to be served without excessive delays and without any 5xx server errors. Slow-loading sites can hinder the crawl by serving pages too slowly, which can adversely influence indexing and ultimately even impact rankings.
• User response. A slow-loading page is as dead as a non-existent page. On the web, we want it fast and we want it now, and if we can’t get it now we hit the back button. Google certainly, and Bing probably, look to user satisfaction as a prime concern. A user who searches, clicks a result, then quickly returns to the search engine result page (SERP) and clicks on another result sends a strong signal about a page that is surely recorded. Think of this occurring many thousands of times and you can predict the outcome: the page will be pushed lower in the SERPs, or if it’s a serious error such as a 5xx, removed from the index altogether.

Have your development team look into techniques to speed up the site, and continually audit site load time.

5. Find and kill duplicate product URLs

Here’s some low fruit to pick: ecommerce sites are especially bad at having multiple versions of product pages. Normally we can find these with site: and inurl: search operators. Pay careful attention to the product level URLs, as this is usually the area duplicate content creeps in (through faceting and sorting of URLs, or through tracking or cookie information appended in the query string). It’s also an area that can cause major negative impact on search rankings. Each product page should have one single, authoritative URL.

Duplicate product pages cause the following issues (at least):

• Page dilution in the search indices. It’s not uncommon to find sites with dozens or even hundreds of product duplicates; with Google crawling and indexing a finite number of pages (domain dependent, of course), this is critical to resolve.
• PageRank split in the link profile. Duplicate pages can attract links on their own, too, and these need to be consolidated to maximize a product URLs external links.

To find duplicate product URLs, do some quick searches in Google like the following:

1. site:mydomain.com inurl:productID
2. site:mydomain.com intitle:"my product name"

You’ll have to click on the “repeat the search with the omitted results included” link to see all the duplicates (this adds filter=0 to the query string in the URL). After you find them, here are your options (in order of preference for SEO, and intensiveness to implement):

• Best but highly intensive: Re-structure your URLs so they don’t create duplicate content. This may mean a complete overhaul of the URL format and is not recommended in 99% of cases. However, in very serious situations this is the long-term goal, even if you have to get there via other short-term fixes.
• Second best and moderately intensive: 301 redirect duplicate versions to the authoritative version. This is always a good option, however it requires more resources and is sometimes not do-able on ecommerce sites sorting products by season, style or special promotion. Also, redirects cause latency on a site (a point often overlooked by SEOs).


• Third best and lightly intensive: Use the link canonical meta tag to relate duplicates with a single, authoritative version. Next, use Google and Yahoo! parameter removal tools in their web consoles to pull out parameters that aren’t needed. This is the least desirable option because it doesn’t really fix the underlying issue, it only places a band-aid on it. Still, it’s better than nothing, and it requires very few resources in comparison to the above methods.

6. Run your own scheduled crawls and audits

If you’re an in-house SEO, set a crawler loose on your pages regularly. Xenu can be a good option, however it doesn’t scale for large sites and won’t stand up at the enterprise level. web Link Validator is better in this department. However, there are unique advantages to either having a custom crawler created or to use the services of an outside agency. The idea here, and the benefit, is to continually monitor the site for changes and new content pushes to ensure nothing creeps in that will stab you in the back (like the creation of 25,000 302 redirects from out of stock items).

Google’s webmaster console is fantastic (I also recommend using Bing and Yahoo!’s tools, which are good but not as comprehensive). Google’s tool acts very much like a crawler you would use on your own, but in my experience only shows “indications” of issues, and therefore acts best as a pointer for further investigation with other tools

7. Brag about your successes

This may sound odd, but you need to hear it: brag! That’s right, brag. If you don’t tell anyone about your successes, do you just expect them to discover them on their own? You can’t quietly do your work expecting for everyone to notice how amazing you are. You have to stand up and say, “hey! check this out, we made the front page of Digg! We got some new rankings! We’re building links like crazy!” or whatever you can brag about.

You provide reporting and benchmarking, I’m sure, but be sure to share what you’ve done outside of those formal procedures. Brag to your managers and even the C-levels about link building successes, wins with rankings and social media, traffic increases, and even specific projects that you’ve recently undertaken or completed.

8. Leverage landing pages

Landing pages are like little hubs that tie entire categories (and even sections) of a site together. For large ecommerce sites, having custom and high-quality landing pages created enables web teams to:

• Create excellent user experiences


• Control the number and type of links on a page (not to mention their location)


• Control the ‘flow’ of a site from the category to product level


• Aggregate content such as custom-tailored copy, links, reviews, product shots, promotions, and navigation elements into a single page

9. Stay creative

I’ve saved the best one for last, because I really like the number 9. Top ecommerce sites do one thing very well: they cater to their customers. They innovate, they contribute value. Creative thinking is required in SEO, because SEO best practices can only get you so far.

Continually aim to keep new projects on your agenda. It’s not enough just to stay caught up with damage control. Keep an open mind. Stay away from “latest fad” type of SEO tips and other rubbish. Creative ideas can drive a lot of traffic and attention, regardless of SEO benefits. And always remember, as Bob Massa says, “Search engines follow users.”

Courtesy: Search Engine Land.

SEO Tips for Flash

SEO Tips for Flash

Creating accessible flash content for search engines is odd for you to preserve your online presence and drive traffic to your site. Follow these Flash Optimization Tips to get most out of the major search engines.

Adding SWF content to your HTML source

An iron-clad way to guarantee that a SWF’s content is picked up and ranked by search engines is to extract the content and place it into the page’s HTML source. Tools such as Dreamweaver use SWF Object to embed Flash. The code view in Dreamweaver displays comments where you should add your alternative HTML content.

Keep your URL unique

If your site is just one big lump of Flash in an HTML template, your page is never going to refresh. Consider having a different URL for each page of your site’s Flash content. Each page would have its own HTML source title, “H1″ and body copy containing the keyword you want to rank.

Use source content dumping

A one-page HTML rich internet application (RIA) will not be SEO enhanced simply by adding the content for each section of the Flash application into the HTML source for this page. Doing this doesn’t establish any prominence of content, as there are too many competing terms. Keep extracted Flash content relevant to the page it’s on.

Keep an eye on new initiatives

Adobe has been working with Google and Yahoo! to make the Flash file format (SWF) search engine friendly. This will enable the engines to see what’s inside a SWF’s content and index it. However, the use of Flash Player technology by search engines is still developing and so can’t be relied on as the only step towards optimizing your project for SEO.

Add text to your Flash applications

A simple Flash SEO enhancement is to use Flash-generated text in your creative when displaying or animating type. You can do this instead of using text that’s a flattened bitmap. Flash text can contain keyword-based messages, which help increase traffic. Include this text in the HTML source of the page as well.

Remember that search engine spiders hate pop-ups

We’ve all visited sites that urge us to click to launch Flash content into a new window. This removes any chance of the site’s content being picked up and indexed by search engines. In addition to search spiders not being able to see them, pop-ups suffer from being blocked by many browsers.

Get robotic help

Robots.txt is a plain text file found at the root of a server. This tells search bots which content needs to be allowed or disallowed when it visits their website. If your Flash text content is the same as your HTML version, you could set the Robots.txt file to ignore the SWF content and push only the HTML content to the search bots.

Embed Flash content with SWF Object

SWF Object is a search engine-friendly way to embed Flash content. Alternative (non-Flash) content is produced first, and then snippets of JavaScript are used to swap out the alternative content with the Flash movies. This ensures that the content is indexed by search engines. Users without Flash will still see a working HTML page.